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City of New Orleans to Provide Financial Relief to Owners of Stolen Vehicles Recovered by NOPD

NEW ORLEANS — The City of New Orleans today announced it will now cover costs associated with the towing and storage of stolen vehicles recovered within city limits. The new process is an expansion of the online reimbursement portal activated on the New Orleans Police Department’s (NOPD) website earlier this year.

“While it was absolutely critical to initially reimburse victims of crime for out-of-pocket costs paid, we also recognized the need to holistically reimagine this process and ultimately ensure we can relieve victims of some of the burdens placed on them by senseless acts of crime,” said Mayor Cantrell. “This was a collaborative effort between the NOPD and the City’s towing companies, and we will continue to do our part to better protect and serve our residents, while advocating on behalf of all crime victims throughout the City.”

For stolen vehicles not immediately retrieved by owners, companies that tow and store recovered vehicles at the request of NOPD will now bill the City instead of imposing costs on victims of crime.

Vehicle owners must provide valid proof of identification but will not be required to furnish a police report to retrieve their vehicle if a police report is previously filed with NOPD. Costs will be covered for up to 90 days of storage and only apply to stolen vehicles recovered within Orleans Parish.

The reimbursement portal will remain active. Anyone whose vehicle is recovered in New Orleans but towed outside of NOPD’s jurisdiction can still submit a claim for reimbursement at


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